Last updated: 21 October 2026.
Because you get access straight away, we do not offer refunds if you simply change your mind after access has begun. At checkout you ask us to start immediately and agree that your 14-day right to cancel ends once access begins.
Your legal rights are not affected. If the Service is faulty, not as described, or gives wrong results because of a defect, write to us and we will put it right, or refund you where the law requires. [Solicitor to confirm wording.]
Write to us from the email you paid with, and include your order details if you have them.
The Service is for UK customers. If we receive a payment from another country, we refund it automatically and do not give access.